Information We Collect
We collect operational, account, and service-related information required to provide secure legal SaaS services, appointment management, AI automation, analytics, communication workflows, and platform administration.
| Category | Collected Information | Business Purpose |
|---|---|---|
| Account Information | Name, email, password, authentication details | Identity verification & platform access |
| Practice Information | Firm name, office address, legal specialization | Professional onboarding & profile setup |
| Client Records | Appointments, inquiries, communications | Case coordination & legal workflows |
| Technical Usage | Device type, IP logs, session activity | Security monitoring & analytics |
| Billing Records | Invoices, payment references, subscription data | Financial operations & accounting |
How We Use Information
Data is processed only for legitimate operational, contractual, security, legal, and product-improvement purposes directly related to the platform.
Security & Infrastructure
We implement modern SaaS security standards across infrastructure, application layers, authentication, backups, encryption, and operational monitoring.
Your Rights & Controls
Clients maintain visibility and control over their operational and personal data across the platform.
Data Retention
Retention periods are defined based on operational, legal, compliance, and accounting requirements.
| Data Category | Retention Period |
|---|---|
| Account Information | Active subscription + 30 days |
| Appointment Records | 3 years |
| Invoices & Payments | 7 years |
| Chat History | 12 months |
| Security Logs | 90 days |
International Processing
Some infrastructure providers may process information in secure international cloud regions subject to enterprise-grade security controls and contractual safeguards.
Children Privacy
This service is intended for legal professionals and adults. We do not knowingly collect information from individuals under the age of 18.
Policy Updates
We may periodically update this policy to reflect infrastructure, legal, or operational changes. Material updates will be communicated through official channels before taking effect.
Contact Information
Contact our privacy or operational support team for security requests, compliance concerns, export requests, or platform-related questions.